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Workshops and skills
Crucial Conversations for Accountability
A two-day, in-person, instructor-led course that builds on the Crucial Conversations skills, helping you address violated expectations early and resolve accountability problems without damaging the relationship.
How this helps at work
Equips a leader to raise a missed commitment, understand why it happened, and agree on a next step — without the conversation turning into blame.
Who it is for
Graduates of Crucial Conversations. All employees could benefit from this course.
Prerequisite: Graduates of Crucial Conversations.
What you can develop
- Hold anyone accountable, no matter their position or temperament
- Provide compelling feedback that gets results and keeps relationships intact
- Determine whether performance gaps come from a lack of ability or motivation
- Motivate without using power by explaining specific, natural consequences
- Manage technical projects without taking over
- Move to action — agree on a plan, follow up, and manage new expectations
Format
Two days, in person, instructor-led.
About the content
This is a Sonoco course whose content is based on Crucial Accountability. You are taking part in Sonoco learning, not purchasing a book.